FAQs

Please arrive 10-15 minutes before your appointment is scheduled to begin.

You will fill out an intake form & have a short chat before we get started.
Parking is in the back of house.

Please walk along the path to the door on the same level as the lot, walk in the door and into our waiting area.

Help yourself to water, tea or coffee as you wait.

Gender neutral rest room is all the way back through the waiting area.

Please refrain from smoking or wearing strong fragrances before your appointment.

Your appointment will start promptly at the time you are scheduled. If you happen to be late we will do our best to accommodate your full time, but out of respect for our clients, we may only be able to provide services during your scheduled time.

A credit card will be used to secure your appointment at the time of scheduling.

Rescheduling is super easy on our online booking site. It's available 24/7.
Please allow at least 48 hours notice to cancel or reschedule your appointment.

Failure to do so will result in the full price of treatment charged.

If you have a Gift Certificate, it will be forfeited if you cancel inside of the 48 hours

Rescheduling more than once for the same appointment will also result in a change fee.

Gratuities are never expected but always appreciated, the standard if you are happy with your service is 15-20%.

We offer discounted pricing only for prepaid packages for 5 or 10 sessions

Packages are good for 12 months from purchase date.

We accept AMEX, Visa, MasterCard, Discover, Cash or Check

Not only is it safe, it is highly recommended! Alyse has an advanced certification in Prenatal Massage and will always keep you and your baby's safety as her utmost priority. Massage is safe from the time of conception through and after giving birth.

Schedule your appointment here

A credit card is required to secure your appointment at the time of scheduling.
No holds or charges will be made on your card.

Rescheduling is super easy on our online booking site. It's available 24/7.
Please allow at least 48 hours notice to cancel or reschedule your appointment.

Gift Certificates will be forfeited if you cancel inside of the 48 hours or do not show up for your appointment.

Rescheduling more than once for the same appointment will also result in a change fee.

Please note appointments tend to book two or more weeks in advance, please take this into consideration when planning to book your appointment.
email info@thehealingcollectiveny.com with any questions.

Non-refundable. No cash value.
Please use before the expiry date or gift to someone else who can use it within this time.
There are no extensions to the expiration date.
 

The Healing Collective NY is a safe space for anyone regardless of gender identification, race, religion or otherwise.