FAQs
What time should I arrive?
Your appointment will start promptly at the time you are scheduled. If you happen to be late we will do our best to accommodate your full time, but out of respect for our clients, we may only be able to provide services during your scheduled time.
What if I need to reschedule or cancel my appointment?
A credit card will be used to secure your appointment at the time of scheduling.
Rescheduling is super easy on our online booking site. It's available 24/7.
Please allow at least 48 hours notice to cancel or reschedule your appointment.Failure to do so will result in the full price of treatment charged.
If you have a Gift Certificate, it will be forfeited if you cancel inside of the 48 hours
Rescheduling more than once for the same appointment will also result in a change fee.
Do I tip you?
Gratuities are never expected but always appreciated, the standard if you are happy with your service is 15-20%.
How do I pay?
We accept AMEX, Visa, MasterCard, Discover, Cash or Check
Who is welcome?
The Healing Collective is a safe space for anyone regardless of gender identification, race, religion or otherwise.
Copyright © 2018